(Junior) IT Service Manager (f/m/x)

Permanent employee, Full or part-time · Remote

Salary
  • 35000€-60000€/year based on skills
Your mission
Objectives
  • Take ownership of our most critical internal IT services (e.g., Jira, Confluence, Slack, Jamf Now, Mail/Calendar/Drive) and ensure their smooth operation. 
  • Work closely with Management, HR, Security, Product and Development teams, ensuring their IT service requirements are being met. 
  • Keep our systems running and optimise processes, workflows and structures.
Responsibilities
  • Manage internal IT tools and services of our company
  • Evaluate and roll out new tools and services in coordination with other teams as required
  • Create and manage administrative accounts of our internal IT services
  • IT asset management including management of company devices via Apple Business Store and our mobile device management tool Jamf Now
  • Management of internal IT service requests
  • Incident and problem management of the tools and services you are responsible for
  • Ensure GDPR compliance of the services you are responsible for (e.g., data processing agreements with suppliers and definition of relevant processing activities)
Your profile
Skills and Qualifications
  • Experience in the use and administration of SaaS tools for businesses; experience with administration of email/calendar services and Atlassian Jira/Confluence services is a plus 
  • Experience in the use and setup of Apple workplace devices; knowledge of scripting languages is a plus
  • Experience with Mobile Device Management systems; experience with Jamf Now is a plus
  • Good general knowledge of IT and Internet technologies
  • Flexible to adapt ideas to best support the business and cross-functional teams
  • Excellent attention to detail, organisation and prioritisation skills
  • You have experience working in cross-functional, self-organised teams
  • You are fluent in English; German is a plus
Location
  • 100% remote position (you must be based in Germany and have a corresponding work permit)
About us
The Company
polypoly is actually a group of three independent companies: the polypoly Cooperative, the first data cooperative in Europe and one of the few digital cooperatives in the world. Here, we build the polyPod, our open-source technology. An iOS/Android App to handle your personal data and the possibility to make money with it. The polypoly Enterprise, who's handling our B2B projects and software, and the polypoly Foundation, a non-profit organisation.

Hi! That's us, just changing the world for the better. A mission for a new, better economic system for data that is social, sustainable and independent. We are building the ecosystems for a decentralised data economy – from Europe, for Europe and later for the world. We are providing the necessary organisational and technical infrastructure, enabling citizens, entrepreneurs and public servants to make a smooth transition from a centralised to a decentralised data economy. Hey, nobody said it would be easy to change the world. But it's still fun! If you want to join our mission and change the world, we would love to meet you!

Working for polypoly
We are a pretty uncommon start-up. Yes, we are young and wild, maybe a bit chaotic and yet highly motivated. But... for a start-up, we also have a bunch of experts on board. For us at polypoly it's all about togetherness – the younger ones learn from professionals and the professionals get carried away by the fresh wind of youth, embrace their new ideas, and together we create something really big to make a change.

We may not have a fancy office with a ball pit, slide, fresh fruit and vegetables, and company yoga or massages, but we do have a highly flexible working model that you can design yourself 100% remote. Embrace your work-life-balance.

Everyone is welcome here – including you!

We are an open, diverse, inclusive and international team that stands together for each other and our vision. Sounds too good to be true? We mean what we say. We have not only made it our mission, for us it is a matter of course to offer everyone the same opportunities. Everyone can be themselves here. Regardless of gender, skin colour, sexual orientation, physical or mental stress and/or disability. And yes, it is sad to even have to mention it so specifically nowadays. But we do, because we care!

If you would like to see for yourself, you can simply ask us about it in advance. Get to know us and find out first-hand from team members who are in a similar situation maybe like you, what it's like to work at polypoly and finally be truly yourself again. Interested to enrich our team with your abilities and your spirit? If so, join us! We are happy to talk to you.

So we are an open, diverse, international team that stands together for each other and our vision. And sometimes we are a bit funny, too. But to put the sarcastic note aside a little: What do we offer you here, besides a good amount of humanity and a lot of fun?

We offer...
  • … you the possibility to contribute your experiences and are open to new ideas and fresh input
  • … flat hierarchies
  • … further development opportunities for professional and personal development
  • … creative freedom; no deadlocked structures
  • … a hands-on mentality
  • … an interesting and challenging job with a varied range of tasks
  • … you company devices (e.g. Apple MacBook Pro), and what's needed to keep them alive'n kickin'
  • … regular company workshops across Europe
  • … you to work with a team that continually shares knowledge and is not afraid of testing new solutions 

We look forward to hearing from you!
Thank you for your interest in polypoly. Please fill out the following short form. Should you have any difficulties with uploading of your data, please send an email to people@polypoly.net.

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